- Shipping Info
How long will my order take to ship?
Orders are shipped within 5 working days; the delivery time will be dictated by your location.
How are orders shipped?
Vinyl is shipped domestically using USPS Media Mail, which takes 5-7 days, and to other countries using USPS First Class International.
How can I check my order status?
Just email firstname.lastname@example.org with the name and email address used for the order.
What if I need to change my shipping address for an order?
Please email email@example.com. If the order is still pending, we can change it, just please provide your PayPal transaction ID (you can find it in your receipt from PayPal, or by logging in to your PayPal account). If the order has already shipped, you will be notified when/if the order is returned. If you do not respond within 2 weeks, we will return the item(s) into our stock and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.
The total price of your goods will be provided at the time you place your order. Any customs or import duties due when your order reaches its destination country are your responsibility.
International Shipping Notice
Oftentimes, international packages are delayed by customs when entering a foreign country, and can take longer than usual to be delivered. Other times, packages are held by a local post office for similar reasons. We recommend that you first visit your local post office to inquire about your package before contacting us. Please allow up to three weeks for delivery, particularly in Central Europe.
- Return Policy
No refunds are given. Exchanges provided for defective vinyl, requested within 30 days of receipt of the vinyl. Exchanges are not available for minor cosmetic damage on record packaging, such as bent corners. If there are any problems with your purchase, please email firstname.lastname@example.org. Note: we will exchange for only the exact same product.
Your name and e-mail address will be added to our E-Mail list if you place an order with us. We do not share personal information with anyone and we do not collect credit/debit card information.